23andMe Users Alert: A $30 Million Settlement Is Live. Here’s How to Claim

If you used 23andMe in 2023, you may be eligible for compensation from a $30 million class action settlement tied to a major data breach. The deadline to file a claim is February 17, 2026.

The settlement has received final approval, but missing the deadline means losing your right to payment.

What Happened in the 23andMe Breach?

In October 2023, hackers gained access to data from nearly seven million users, about half of 23andMe’s customer base at the time.

Exposed information included:

• Names and addresses

• Account details

• Genetic and health-related data

The stolen data was later found for sale on the dark web.

A class action lawsuit accused 23andMe of failing to properly protect user data and not notifying customers quickly enough.

Worth reading: The State By State Guide to Unclaimed Assets

Who Can File a Claim?

You may be eligible if:

• You are a U.S. resident

• You were a 23andMe customer between May 1 and October 1, 2023

• You received notice that your data was compromised

How to File a 23andMe Settlement Claim

Claims can be submitted online or by mail.

Online

File through the official settlement claim portal.

By Mail

First-Class Mail
23andMe Holding Co. Claims Processing Center
c/o Kroll Restructuring Administration LLC
PO Box 4850
New York, NY 10163-4850

Overnight or Hand Delivery
23andMe Holding Co. Claims Processing Center
c/o Kroll Restructuring Administration LLC
850 3rd Avenue, Suite 412
Brooklyn, NY 11232

Claim deadline: February 17, 2026
Opt-out or objection deadline: December 29, 2025

How Much Money Could You Get?

Payments vary by claim type:

• Up to $10,000 for extraordinary claims with documented out-of-pocket losses

• Up to $165 for users notified their health data was affected

• Extra $100 for eligible residents of Alaska, California, Illinois, or Oregon

All eligible class members also receive:

• Five years of identity theft protection

• Dark web monitoring

• Genetic anomaly detection services

When Will Payments Be Sent?

According to Kroll Settlement Administration, payments will be issued after the bankruptcy settlement process and any appeals are completed. Status updates will be shared through the settlement website.

Bottom Line

If you were a 23andMe customer in 2023, you could qualify for cash compensation and free identity protection, but you must file by February 17, 2026.

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